Legal

Privacy Policy

Last updated: February 1, 2026

1. Introduction

Fleetidy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Motor Truck Cargo underwriting platform and related services (collectively, the "Service").

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Register for an account (name, email address, company name)
  • Request a demo or contact us
  • Submit underwriting applications
  • Communicate with our support team

Business Information

In the course of providing our underwriting services, we collect and process:

  • Motor carrier identification (DOT numbers, MC numbers)
  • Safety records and inspection data from FMCSA
  • Fleet information (power units, drivers, equipment)
  • Insurance application data

Automatically Collected Information

When you access our Service, we automatically collect:

  • Device information (browser type, operating system)
  • IP address and general location
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our underwriting platform
  • Process insurance applications and generate FRED Scores
  • Communicate with you about your account and our services
  • Send you technical notices, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, customer support)
  • Business Partners: With insurance carriers and brokers as necessary to process underwriting requests
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us explicit permission

We do not sell your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Service. Cookies are small data files stored on your device.

We use the following types of cookies:

  • Essential Cookies: Required for the Service to function properly (authentication, security)
  • Analytics Cookies: Help us understand how visitors interact with our Service
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Service.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication requirements
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of our relationship and our legal obligations.

8. Your Rights and Choices

All Users

You have the right to:

  • Access and update your account information
  • Request deletion of your account
  • Opt out of marketing communications
  • Disable cookies through your browser settings

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect and how it is used
  • Right to delete your personal information
  • Right to opt out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

European Users (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise any of these rights, please contact us at privacy@fleetidy.com.

9. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Fleetidy

Email: privacy@fleetidy.com

General inquiries: fred@fleetidy.com